To top
Your Cart

Terms & Conditions

INTRODUCTION

 

WWW.THEHUNDREDS.UK is operated by OOS Retail LTD on behalf of The Hundreds. If you have any questions regarding the Website or these Terms & Conditions, or if you have any concerns about any products purchased by you from the website, you can contact us at:
OOS Retail LTD, T/A The Hundreds.UK
Unit 8
Newbridge Trading Estate
Whitby RD
Bristol
BS4 4AX
UNITED KINGDOM
+44 (0) 1179 803 300 ext 204
Registered in England: 11146418 

TERMS OF USE

Welcome to the thehundreds.uk website (hereafter referred to as the "Site") which is operated by or for The Hundreds, its affiliates or related companies, referred to collectively as The Hundreds. The following terms govern your use of and/or purchase of products from the Site. Be advised that your use of the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the "Agreement").

GENERAL

We may from time to time change the terms that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, the Site from time to time, for any reason, with or without notice.

SITE CONTENTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, music, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled and/or used under license or with other legal authority by The Hundreds. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by The Hundreds.

The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

CORRECTION OF ERRORS AND INACCURACIES

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. The Hundreds therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, product availability or otherwise. We apologize for any inconvenience this may cause. If you are not fully satisfied with your purchase you may return it in its original condition, with the original packing receipt within 28 days of the order date, subject to compliance with all other terms and conditions of The Hundreds’ Return Policy. Please refer directly to that policy for additional information. Such returns may be made by mail.

RETURN POLICY

Returns must be processed within 14 days of shipment receipt for any problems or concerns with merchandise. The goods should be returned in their original, undamaged packaging with both the printed receipt and return form for a refund or exchange.  All exchanges dependent on existing stock.

Under these circumstances we cannot refund any postage charges with the exception of faulty or incorrectly shipped items *, accept any returns of underwear, accept items that aren't in their original packaging or not in a re-sellable, like new condition. (*This includes the cost of delivery for any items sent under a Free Delivery upgrade)  

All customers should receive tracking details upon dispatch, and are expected to monitor tracking progress for any delivery exceptions. Packages that fail to be delivered/collected/or received are sent back to The Hundreds.UK at the company's expense. The customer will be notified of said return by a service representative.

The Hundreds.UK will not issue refunds for any difference in price on items purchased before the start of any sale. Orders placed at retail price, will have any exchange/refund option available, while those purchasing at a sale price are considered final sale. All processed orders shipped before the start of any sale, may not be exchanged for items at their discounted price.

DELIVERY, PRICES, SHIPPING & HANDLING CHARGES

All UK orders placed before 15:00 (Monday - Thursday) will be delivered on the next business day via DPD or in the time-frame noted if Royal Mail. UK orders placed on a Friday before 15:00 will be received the following Monday. All orders placed after 15:00 on Friday and over the weekend will be received the following Tuesday.

All UK orders sent DPD will receive an SMS message or email outlining a 1 hour delivery window for when your order will arrive. All UK orders are shipped via DPD or Royal Mail.

All European orders are shipped via DPD, Skynet. Carriers are selected based on the most efficient delivery. Transit times vary dependent on location, between 2-5 days.

UK SHIPPING RATES:

Royal Mail Tracked 48 (3-5 business days) - £2.50 (Free on orders over £50)

DPD Next Business Day - £3.99 (Free on orders over £70)

INTERNATIONAL SHIPPING RATES:

France, Spain, Netherlands, Poland:

Skynet European Road (2-4 business days) - £5.00 (Free on orders over £80)

Austria, Channel Islands, Czech Republic, Germany, Hungary, Ireland, Italy, Slovakia:

Skynet European Road (2 - 4 business days) - £5.00

Bulgaria, Croatia, Denmark, Estonia, Finland, Greece, Latvia, Norway, Portugal, Sweden, Switzerland:

Skynet European Road (3-6 business days) - £10.00

We aim to deliver all orders as quickly as possible. Delivery times stated on the website are not a full guarantee and are based on approximations. This is due to third party factors, that may cause delays.

Please contact  service@thehundreds.uk if you have any questions.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to The Hundreds on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the sole property of The Hundreds. Such disclosure, submission or offer of any Comments shall constitute an assignment to The Hundreds of any and all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, The Hundreds shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Without limiting the foregoing, The Hundreds is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to you or any other person or entity any compensation for any Comments; or (3) to respond to any Comments.

You agree, represent and warrant that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will contain libelous or otherwise unlawful, abusive or obscene material. You are, and shall remain, solely responsible for the content of any Comments you make. You agree that The Hundreds may use and/or disclose information about your demographics and use of the Site in any manner, subject to the terms of The Hundreds’ Privacy Policy. Without limiting the foregoing, you agree that The Hundreds may use your information for marketing and promotional purposes.

THE HUNDREDS’ COMMUNICATIONS TO YOU

You agree that The Hundreds.UK may send electronic mail or other communications to you for the purpose of advising you of changes or additions to the Site, about any of The Hundreds’ products or services, or for such other purpose(s) as The Hundreds deems appropriate. Please see The Hundreds.UK Privacy Policy.

PRODUCT INFORMATION

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

COLORS

We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor's display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that the Site contains links to outside services and resources, the availability and content of which The Hundreds.UK does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT NEITHER THE HUNDREDS NOR ANY OF ITS AFFILIATES, OWNERS, AGENTS, OFFICERS, DIRECTORS, OR EMPLOYEES SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless The Hundreds and/or any of its affiliates, owners, officers, directors, employees and/or agents from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

TERMINATION

This Agreement is effective unless and until terminated by The Hundreds.UK. The Hundreds.UK may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in The Hundreds.UK’ sole discretion you fail to comply with any term or provision of this Agreement, or if The Hundreds.UK for any reason otherwise so decides to terminate. Upon any termination of this Agreement, you must promptly destroy all materials downloaded or otherwise obtained from the Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

FRAUD PREVENTION

The Hundreds.UK takes fraud prevention very serious and will continually work to protect the security of our card-carrying customers. We reserve the right to flag any online order for fraud prevention purposes. This may cause delays in processing. Customers are encouraged to provide accurate contact information and customer service representatives will make any correspondence attempts to the contact information provided. Customers submitting orders with varying information may be subject to such delays in processing. Flagged orders may be held from processing to await explanation regarding the variance between the billing and shipping information provided. First-time orders from new customers at above-average sterling amounts may only be authorized to ship to the billing address provided. Orders submitted using unsupported credit card information (often international) may be asked to confirm authorization by submitting a government-issued identification card that matches the information on file with the bank for the credit card holder. International customers who elect to ship to freight forwarding/drop shipping companies may have their orders canceled at managerial discretion.