If you are having problems placing an order or with an order you received please contact our Online Customer Service department at firstname.lastname@example.org or at 0117 9803 300 ext 204
Our online customer service hours are:
Monday – Friday 8:00am to 4.30pm GMT
Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled on our next business day.